Ok guys,
here's the start: I posted this on Singtel's Facebook and also on Twitter:
"Can someone here please assist in getting someone to attend to get back to me, along with an email address in which I can email secure call recordings and pdfs to? I, have been going around in circles, talking to numerous people who gave me numerous assurance, and empty promises of issues that were supposedly resolved but it's apparently not. Since I have spent hours on hold and explaining nicely to nice people over the phone and things still don't get resolved, I think it is only fair that whoever attends to me next should just take a look at the pdfs, and listen to the few hours long call recording along with waiting time, and so that I won't have to explain over and over again. If I have invested time and money to explain nicely and courteously to nice people at the call centre and things are still not resolved, it is only fair that whoever is here next to help, should put yourself in my shoes and spend the same amount of time as I did and listen to all the call recordings and open the pdf bills yourself. If the next person doesn't do that and just ask me blankly again, I swear I will put all these pdf and call recordings up on social media, and allow you to handle your next PR and marketing nightmare."
Updates coming
here's the start: I posted this on Singtel's Facebook and also on Twitter:
"Can someone here please assist in getting someone to attend to get back to me, along with an email address in which I can email secure call recordings and pdfs to? I, have been going around in circles, talking to numerous people who gave me numerous assurance, and empty promises of issues that were supposedly resolved but it's apparently not. Since I have spent hours on hold and explaining nicely to nice people over the phone and things still don't get resolved, I think it is only fair that whoever attends to me next should just take a look at the pdfs, and listen to the few hours long call recording along with waiting time, and so that I won't have to explain over and over again. If I have invested time and money to explain nicely and courteously to nice people at the call centre and things are still not resolved, it is only fair that whoever is here next to help, should put yourself in my shoes and spend the same amount of time as I did and listen to all the call recordings and open the pdf bills yourself. If the next person doesn't do that and just ask me blankly again, I swear I will put all these pdf and call recordings up on social media, and allow you to handle your next PR and marketing nightmare."
Updates coming
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